The bell porting issue

If you check redflagdeals, there are a lot of Koodo deals from time to time. They also suggest “porting out” the number to Bell with a prepaid SIM. I tried that, but got interrupted in the middle of the process, and when I tried to continue, I got the error: “The number you requested cannot be transferred to Bell at this time. Please call 1 888 466-2453 for more information”. I was stuck with this bell porting issue.

Possible Solution

Someone suggested calling Bell, and they could manually override it, but once I got someone on the phone, they also got an error when trying to do it. They told me to call Koodo. That defeats the purpose of doing this in the first place!

So, I went to Koodo’s self service site, selected my existing plan, and I went into the “change my phone number option”, I saw the following message: “You tried to transfer your phone number but it was cancelled. Please try again.”

That brings us back to business. After seeing this screen, I tried again the process on the Bell site, and it worked! Hopefully this helps someone in case they run into the same problem.

Another option might be to try to change your number (it’s free), if the above fails. Good luck!